Terms and Conditions

for training with Fortis Personal Training, represented by Pascal John

1. Services offered

Fortis Personal Training offers individualized personal training. The training sessions are tailored to the needs, goals, wishes, and physical condition of each client. Training takes place in the gym, outdoors, and, if required, digitally or remotely at the client's location.

2. Contract conclusion and booking

A binding contract is formed through verbal or written agreement of an appointment. Bookings can be made in person, by telephone, or by email.

3. Prices and payment terms

The prices listed on the website or in the individual offer are valid at the time of booking. Payment is due in advance via bank transfer or PayPal. For packages, the total amount is payable before the first appointment.

4. Appointment cancellations and no-shows

Individual appointments can be cancelled or rescheduled free of charge up to 24 hours (12 hours in case of illness) before the scheduled start time. For cancellations made later, half the session fee will be charged. No-shows without prior cancellation will be charged in full.

5. Performance outside of training sessions

The trainer is available to clients by phone and email from Monday to Saturday, 8:00 AM to 8:00 PM. However, there is no guarantee that the trainer will be available at all times.

6. Liability

Participation in the training is at your own risk. Fortis Personal Training accepts no liability for health problems resulting from improper execution or incomplete information regarding health status or pre-existing conditions. The trainer acts to the best of their knowledge and belief.

7. Health requirements

By booking, customers confirm that they are in good health and fit to participate in sports. If you have any health concerns, a medical consultation before starting training is recommended. Any acute symptoms, injuries, or pre-existing conditions must be reported to the trainer before training.

8. Data protection

All personal data will be treated confidentially and used exclusively for training planning and execution. The provisions of the GDPR apply.

9. Validity of packages / Expiry of units

Purchased packages (e.g., 10- or 20-visit passes) are valid for 6 months from the date of purchase, unless otherwise agreed. Unused sessions expire after the validity period.

10. Copyright

Training plans, materials, and digital content provided by Fortis are subject to copyright. Distribution or reproduction is not permitted without express consent.

11. Place of jurisdiction

The laws of the Federal Republic of Germany apply. The place of jurisdiction is Berlin, to the extent permitted by law.